QET A QUOTE

Double, double toil and trouble; Fire burn and caldron bubble.

Hail to the new king of business listings. Far from a Shakespearean tragedy, the free Google Business Profile is great news for your business. And, you can start taking advantage of the improvements immediately. As we move forward into 2022, Google will add more options for you to manage your business whether you operate a single or multi-location business.

Up to now, things have been less than perfect with Google MyBusiness. In the real world, trying to message with customers was a little confusing. Google Business Profile will change all of that. Google recommends small businesses manage their profile directly on Google search and maps. Multi-location businesses can use the Google Business Profile Dashboard. Either or, when people search for your business name you’ll be able to offer up the latest updated information quite easily. Store hours, phone number, address details, photos as well as other key facts will be up to date.

Official Announcement

“Moving forward, we recommend small businesses manage their profiles directly on Search or Maps. To keep things simple, “Google My Business” is being renamed “Google Business Profile. And in 2022, we’ll retire the Google My Business app so more merchants can take advantage of the upgraded experience on Search and Maps,” was stated in the official announcement by Matt Madrigal, the Vice President and General Manager Merchant Shopping.

So, what does all this mean?

Upcoming Features

It’s easier to claim and verify your profile

With Google Business Profile you’ll easily be able to search your business by name. When you do, you will notice an option to both verify and claim the pertinent Business Profile. You really couldn’t do this before. After you have verified your business, you can easily change the key information for your business, ie. store hours, address any photos you might have, and other important information. This makes it easier for your customer to find you especially if any of this information has changed in the recent past.

Additionally, customer messaging will be coming directly to Search. Maps were previously the only option for this. You’ll also be able to respond to reviews.

Some of you may remember, late last year, you could use Google Maps mobile apps to reply to messages. This could be accomplished in the “Updates” tab. Soon you’ll be able to do this using desktop web when you tap on the “Customers” menu.  

A call history option will be eventually added so you can see for yourself which inbound customer calls came from your Business Profile on Google. Total answered calls, missed call count, history and performance will be captured so that you have more visibility into what’s happening with your business.

Why Local SEO works better with Google Business Profiles

Ranking higher on Google is the goal with your Local SEO strategies and one of the best ways to do so is by claiming, verifying, and optimizing your business on Google Business Profile.

That’s only the first step. When you frequently check and update your Business Profile with new information makes everything work harder for you.

According to Ipsos Research, here’s how optimizing your Google Business Profile benefits your business:

2.7x more likely to be seen as reputable

Acquire 7x the number of clicks

70% more likely to convert to a purchase

Are you a single or multi location business?

If you’re a multi-location business –

The best way to manage your profiles is directly through the Business Profile Manager Dashboard.

Either you or the agency working for you can accomplish this.

If you’re a single location business –

The best way to manage your profile is directly from Search or the Google Maps App. Just go to the place you probably have open most of the day – your search engine. Search for your business name and the correct web page will come up.

As new developments are announced, RedBear will keep you in the know.

It's so easy to waste time and money on a blunt approach to SEO. The keywords you worked so hard to find even just a few months ago might now be missing the mark because you're not using linguistics. Gone are the days you could find the right keywords and then wait for them to pay off. Things have changed. Google is smarter at understanding how people search, but so is your competition.

The right keyword can be wrong for your business.

Even the best keyword isn't working hard enough for you if it's not in the right context. For example, how many useless results will you get from the keyword "glasses" if you sell eyewear instead of restaurant supplies? How much you paid to find your keywords or how often you use them won't reduce the poor performance in organic search results or search engine rankings.  

Man bites dog vs. dog biting man

Are these the right words but in the wrong order? Maybe. Trying to understand what someone is saying when they're standing in front of you can be challenging enough, let alone when they're writing it in a search bar/box/field.

As beautiful as it is, English can be confounding. In fact, it's widely recognized as one of the most complicated languages to learn – and that's right here in the United States. Different cultures, regions, and age groups all use English, or shall we say American, in their own particular way.

Not only are the words important, but also the context of those words. Of course, we all expect others to understand what we mean -- often with embarrassing and humorous consequences.

            A "fanny" pack in the UK is NOT at all the same as a "fanny pack" in the USA.

            "Pant" is not necessarily the singular form of "pants"

            "Bats" in your garage might or might not require pest control

            That's "cold," is not always a comment about the temperature

             Asking someone to "crack" the window doesn't usually result in a window "crack"

            The phrase husband "misses" wife, doesn't always mean he was emotionally "close" to his spouse

Accuracy vs. precision

It's embarrassing to admit, but I was in the habit of using the accuracy and precision of the words interchangeably until someone showed me these diagrams. Before this, I assumed they meant the same thing. I didn't realize that many people consider them to be quite different, and rightly so. Except, I'm not the only one who should have known better. And that's the point.

When it comes to search, there is no grammar class right or wrong. There is no final arbiter or dictionary definition to rely on. It's all about depending on the keywords the way your specific audience understands them and uses them in search queries.

Keywords you might consider as "natural" language with an obvious meaning are often not at all natural nor obvious to others. And this can contribute to a frustrating user experience. Long-tail keywords can help you define your audience and goals more effectively.

Linguistics, lions and tigers and bears oh my . . .

Search Engine Optimization, or SEO can be complicated. Thankfully, the field of linguistics deals with the advanced study of language. It helps us uncover the many factors involved in how a specific word is understood and used by others. Unfortunately, these factors can become pitfalls if you're not aware of them or how to use them.

The wrong morphology, an awkward syntax, poor semantics, or an unfamiliar context can turn into ferocious lions and tigers and bears online. With linguistics, we can navigate the most effective path around the pitfalls to find the people we want to find us. 

Search Linguistics

Simply put, Search Linguistics combines what we know about language with how search engines work. In everyday conversation, the occasional misinterpretation or misuse of a word or phrase can be considered a minor faux pas or even a charming quirk. Not so when it comes to all the time and money spent on keyword research.

Search Linguistics gives us the tools to understand better the many aspects of how even simple words are used. You can then apply this knowledge to your entire SEO strategy, whether it's for your on-page SEO or off-page SEO. Working on SEO without linguistics is like taking a shot in the dark at your target. With Search Linguistics, SEO is like using laser-assisted target sighting to score a bullseye every time.

How to tell if Search Linguistics guides your SEO?

The easy way

The easy way is to ask whoever is managing your SEO to explain how linguistics is being used to improve the effectiveness and efficiency of your plan. If they can't show you examples or they can't explain it to you in simple terms you can understand, it's time to look elsewhere for your SEO.

The hard way -- NERD ALERT

To be clear, in this context, NERD is one of the highest compliments you can pay to the elite few who understand the following terms. The rest of you should really go back to the easy way or click here.

There are several main categories in the field of linguistics.

Phonology (spoken word) and graphology (handwriting). This covers the unique way we make sounds when we speak and how we shape and connect the letters of our handwriting. This has the least amount of effect on SEO strategy, and is primarily for voice search.

Morphology is the study of morphemes. These are the shortest units in a language, and they can transform the grammatical designation of a word. For example, the word "ball" can be changed from a noun to a verb.

Syntax is the branch of linguistics that deals with the order of words or phrases that create clear, well-formed sentences.

Semantics is the study of meanings. Often the meaning of words changes over time. These are explored by way of historical linguistics.

Historical linguistics is also used to study the pre-history of languages and how they are related. If you'd like a quick and humorous demonstration, ask a teenager what cool means to them and compare it to what it meant to you at your age.

Computational linguistics describes text-to-speech TTS synthesizers, speech recognition, instant machine translation, interactive voice response systems, and it is used to help Chat Bots pass the Turing test.

These are just some aspects of what Search Linguistics involves, and its effects on search should be apparent. It has tremendous potential to impact almost every aspect of search. A perfunctory application of Search Linguistics to simply check the box might fool you into thinking your efforts are up to date, but it won't even begin to mine the benefits available. Instead, seek out a fundamental understanding of how linguistics can help you truly optimize search.  

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